Refund and Return Policy
Thank you for shopping with Raghu Creations.
We value your satisfaction and strive to provide quality products. Please
review our refund and return policy below.
1. Returns
We accept returns of products within Seven days of purchase.
- Items
must be unused, in their original packaging, and in the same condition as
received.
- To
complete your return, we require a receipt or proof of purchase.
Note: Certain items are non-returnable, including:
Stationary and
Home Décor Items
2. Refunds
Once we receive and inspect your return, we will
notify you of the approval or rejection of your refund.
·
Approved
refunds will be sent to you within 10 business days.
·
A partial refund may be issued at our
discretion for items that are not in their original condition, are damaged, or
have missing parts for reasons not due to our error.
·
Refunds will be issued through a method
communicated to you at the time of approval.
3. Exchanges
To initiate a return or exchange,
please contact our customer support at support@raghucreations.com or submit a
return request through raghucreations.com. Our team will guide you through the
process and provide necessary instructions.
4. Shipping Returns
You are responsible for paying your own shipping
costs for returning your item. Shipping costs are non-refundable.
5. Force Majeure /
Exceptional Circumstances
We are not liable for
any delays in processing returns, exchanges, or refunds caused by circumstances
beyond our reasonable control, including but not limited to natural disasters,
strikes, government actions, or disruptions in transport or payment systems.
6. Governing Law
This
Refund and Cancellation Policy shall be governed by and construed in accordance
with the laws of India, including the Consumer Protection Act, 2019, and other
applicable laws. Any disputes arising under or in connection with this policy
shall be subject to the exclusive jurisdiction of the courts located in Jaipur.
7. Contact Us
For questions or concerns regarding this policy,
please contact us at:
- Email: admin@raghucreations.com
- Phone: 9950359797
- Address: 156, Prithviraj Nagar,
Maharani Farm Durgapura Jaipur
